Using your NDIS Package with SynxBody

SynxBody is proud to be listed on the approved NDIS Provider List, effective September 2023.

You can claim our products under your NDIS Package from the 'assistance products for personal care and safety' registration group.

Search for us on the NDIS website here.

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Placing Your Order

  1. Navigate to our products on this website (under the 'Shop Now' option in the top menu bar).
  2. Add your chosen items to the cart, and process payment through our online store.
  3. After your payment has been submitted, you will be sent a confirmation email of your order, which includes the total cost and GST.
  4. Once you receive your confirmation order email, you can submit it to your Plan Manager to initiate a refund back to yourself.

If you have any queries or require our assistance, please reach out to us at support@synxbody.com or 1300 096 265.

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Complaints

Should you wish to make a complaint about our products or service directly related to the NDIS program, please action the following:

  1. Click on the link below to access the NDIS Complaint Form.
  2. Complete the form and return it to us at support@synxbody.com.

Once we receive your complaint, we will be in touch within 2 working business days.

Alternatively, you can reach out to NDIS direct via their 'contact us' options here, or call them on 1800 800 110.

NDIS Complaint Form